Western venture capitalists have bought stakes in the most promising e-commerce companies , including ostrovok and ozon .
西方企业资本家买下了许多前景良好的电子商务公司股份，如ostrovok和ozon。
Since the big international couriers do not cover russia , kupivip and ozon , a broader e-commerce group , have set up their own delivery operations to make sure that goods reach their destination .
Like its bigger chinese cousins , ozon has to make sure that its goods arrive on time , despite being sent across an enormous country where courier services are patchy and the post is not always to be trusted .
Because people still expect to be able to buy from a human being , or at least complain to one , ostrovok , ozon and others run call centres , publishing the numbers on their home pages .
